FAQ's

Local customers are welcome to visit our shop in the San Francisco Bay Area. If you're anywhere else, it's simple: remove your lights, pack them securely with good padding, mark the box "FRAGILE," and ship them to us with your contact information included. We'll confirm receipt and keep you updated throughout the project — we stay on top of our email.

It depends on the complexity of the project. Custom work typically takes 1–3 weeks.

Most vehicles.

Yes — contact us with details about your project.

Absolutely. We've put together detailed installation guides with images and step-by-step instructions for professional shops and first-time installers alike. We're also here to guide you through the process if you need assistance — most of our customers are installing one of our products for the first time, and we aim to make it simple.

Our lights are finished with a professional two-component coating engineered specifically for this process — not a low-cost spray paint solution like some competitors use. We follow the coating manufacturer's specifications exactly. The finish resists power washing, polishing, and scratching. We use STANDOX and BASF paint systems.

Other sellers may try to pass off lower-quality products under our name. Genuine LightWurkz products are only available directly through us or our authorized vendors.

Treat them the way you'd treat your vehicle's paint. The coating withstands mechanical and power washing and resists polishing and scratches. We recommend waxing the lenses monthly to maintain and protect the finish.

Tinting will very slightly reduce visibility, similar to a brake light seen through tinted window glass — other drivers can still easily see your lights. If you'd like extra brightness, consider a higher-wattage bulb.

Vinyl film tends to peel, trap air bubbles beneath the surface, and lose its clear coat within a few months — especially with sun exposure or after repeated power washing. Painted finishes hold up significantly better over time.

No — and painting has real advantages. Some lens covers require drilling for mounting, and even the ones that use existing screw holes are visibly "added on." A painted finish looks original, because it is.

Give the coating about a month to fully cure before waxing — then wax to bring out the gloss and add an extra layer of protection. The finish is safe to power wash and polish; an electric buffer-polisher will not damage the clear coat.

Yes, a 90-day warranty. Every project we work on is cleaned, sealed, and tested against leaks and condensation before it ships, so you receive a problem-free product.

Yes — you'll receive an email with your tracking number.

Yes. Email us and we'll put together the best price for your order.

Yes — 10–25% off, depending on the product or service.

Note the condition of the box on the delivery receipt at the time of signature. If you discover damage after opening the package, notify the carrier immediately. We package every product with extreme care; however, it's the customer's responsibility to request insurance at the time of purchase. We're not able to cover uninsured shipments that arrive damaged — contact us if you'd like to add insurance to an order.

We accept most major payment types and are always evaluating new payment options to add.

Yes, for California residents only. State tax is calculated automatically at checkout.

All orders ship within 1–3 business days of payment. Domestic customers typically receive their order within 2–10 business days. Every item is carefully bubble-wrapped and protected. We ship to APO/FPO addresses, PO boxes, Alaska, and Hawaii.

Standard shipments go via FedEx Ground or USPS Priority Mail. Express shipments go via FedEx 2-Day or USPS Express Mail. Larger items ship via freight service.

We ship worldwide with express delivery and tracking confirmation. Orders ship within 1–3 business days of payment; international delivery typically takes 5–15 business days, depending on customs processing.

We ship to APO/FPO addresses, PO boxes, and international addresses. Buyers are responsible for any customs duties or import fees that apply in their country.

We offer a 30-day, 100% money-back guarantee. Shipping charges are non-refundable in both directions.

In the unlikely event you're not fully satisfied, and all other options have been explored, you may return your product for a refund, subject to the following: unopened items carry a 10%–30% restocking fee, depending on item condition; opened but not installed items carry a 10%–30% restocking fee; opened and partially installed items should be discussed with us directly; opened and fully installed items are not eligible for return.

Returned parts must be in clean, unused, original condition and packed in the manufacturer's original packaging. Proof of purchase is required for all returns — no exceptions. We inspect every item before issuing a refund; COD refunds are not accepted, and all returns must include signature confirmation. No return will be processed without prior authorization.

If you need a warranty part, please note we're not responsible for the cost of repairing the original warranty item. If any parts are missing from your shipment, please notify us within 5 business days of receipt — after that window, replacing missing parts becomes the customer's responsibility.

Please contact us for details.